Manager, Resilient Families, The Benevolent Society

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Claudia is the manager of the Resilient Families (RF) service. Delivered by The Benevolent Society, RF is an Australian designed and implemented, evidence-based, intensive family preservation service intended to divert children from entering out-ofhome-care (OOHC). Under Claudia's inspiring, impact-focused leadership, RF was the first successful Australian Social Impact Bond (SIB) to reach maturity, the first SIB to transition to a payment-by-results model, and the first outcomes-based contract in the area of child protection in Australia. Claudia has been key to the success of this service, and her passion for supporting families and her staff is truly inspirational.